1. Directly collect information

        Good leaders get to know the information you need where. They do not just sit in the office with the documents and information staff to make, they live outside and observe customer hang.Vi example, they will directly observe or even talk to customers about the reaction with their company's products and how from that set out the marketing strategy.
 
      Wal-Mart empire today was Sam Walton built way to do this. Whether the company has huge power, he often watch and learn to market psychology customers to ensure the managers under him had to master this skill. CEO of Apple, Steve Jobs is a leader very close to customers.

        In general, the leader is good to know directly learn to think of customers in many different tools such as exploration markets via customer surveys to learn what they need and want.

      2. Directly involved in the operation of the project

        Joining activities of any project that, leaders need a specific direction, a diversified source of information for the project can operate smoothly. In addition, the direct participation in the project activities will help them to accumulate knowledge and experience in many different segments.
 
      One important reason is that other leaders may consider the relationship between departments within the company if they work closely together or they do not often interrupt each other? From there, depending on the situation you will have the solution necessary and timely. 

      3. Concentrate high

        Leaders know well the advantage of time and resources effectively. They know to focus on the goal feasible and effective to bring growth to the company. 

      4. Always calm before every situation

        The good leader must always anticipate every risk can occur. For example, when launched a new product, they will anticipate all situations can be as bad: customers do not like this new product, the company also launched rival products with their time or may be marketing products to customers not to be effective as desired. However, although the reason they are always calm and ensure the project remains active.

      5. Clear

        Leaders must know well the plans and details specific to each project. Like to hit the market a new product, they must be available in the first step to take to market them to customers.

      6. Fact

        Leaders often make good targets challenging but they know they are capable of implementation. Based on their ability to analyze the actual situation, the ability to get out of the market to make decisions wisely. For example, Motorola has invested firms for a staff study for the slimmest phone product ever and really makes customers satisfied. 

      7. Must listen more detailed sources

        Although in a general meeting of the whole company or individual having one, a leader must always shown the ability to listen and select your information. They need to listen and receive from multiple dimensions of the problem to be solved.
 
      For example, a manager's time Time reported receiving many letters and continuously from female readers complained about pressure of work and family. Found that audience is faced with the problem increasing, the magazine has been formed for a publication serving this target group, called Simplicity.

      8. Make sure everyone is trying for the development of the company

        A leader who always know there is financial arrangements for their employees to work a lot different but still consistent with their level. They help people realize that every contribution will help in the work of developers. Since then, enthusiasm and staff will work hard over. 

      9. Celebrate failure

        Failure is a normal life as a failure born successful, however, we failed to do after that is something new to learn. With good leaders they "celebrate failure" with employees, such as a message to all staff that we have received the upcoming new challenges to turn failure into success in the current contrast future. With themselves, they will review to see why this leads to failure and therefore not to repeat again.

      10. Ability to create pressure makes employees more active